Employees Credentials

»» Qualifications & Accreditations – The quality of an expert partner

“You need to be confident that the systems and installations you purchase are of the highest quality therefore Integrated Business Systems ensures their engineers are experienced and qualified to install the products we offer. Our tech support staff are also engineers who have undergone training and examination to ensure a high standard of maintenance support provision”

Alcatel Lucent enterprise accredited business partner logo

Alcatel Accreditations

ACFE – Alcatel Certified Field Expert
This qualification is for field engineers in charge of advanced configurations, installations and service support. All of our engineers hold this qualification and our apprentices also undertake this qualification at the beginning of their career with us.

ACSE – Alcatel Certified System Expert
The ACSE qualification is for expert engineers in charge of complex configurations, installations and remote service support. We have several experienced, senior engineers who hold this advanced qualification to ensure that we deliver the standard of service expected of Alcatel Expert partners. These engineers also specialise in specific systems, therefore you can be assured of very knowledgeable and experienced engineers

ACSRs – Alcatel Certified Sales Representives
To ensure that our sales staff are well-informed about the Alcatel products and are sufficiently knowledgeable to advise our customers, they all hold this certificate.

CISCO Partners

CISCO Accreditations

CCNA – Cisco Certified Network Associate
CCNP – Cisco Certified Network Proffesional
Amongst our technicians we have Cisco accredited CCNP and CCNA data specialists thus ensuring that any Cisco network products are installed to the high standard determined by Cisco.

Cisco Small Business Account Manager
In order to ensure that our staff can provide you the correct information about Cisco products, they are required to undertake a course and exam delivered by Cisco themselves.

Accreditation Renewal

Integrated Business Systems aim is to ensure that their staff are not only knowledgeable about the products they install and support but also ensure maintain their competence.

To assure our customers that they will receive a high level of competence in design, installation and support , all our staff renewing these accreditations every two years. This also ensures that they are aware and capable of installing new technology to your systems.